Website information

Terms of Website Use

Information about quote requests, transport documents, submitted content and contacting our team.

Updated November 5, 2026

These website terms explain use of our public pages. They do not replace an individually accepted vehicle-transport order, carrier agreement, bill of lading or legally required disclosure.

Website use and quotes

This website helps visitors request information and preliminary estimates for vehicle transportation. Sending a quote request does not book a shipment, reserve a truck, or guarantee a price, pickup date, transit time, or delivery date.

An instant or preliminary estimate is informational. Any binding price, deposit, cancellation terms, carrier assignment, transport scope, and payment schedule must be disclosed and agreed to separately before a shipment is arranged.

Transport providers and shipment documents

Vehicle transportation may involve a motor carrier or another transportation provider. Before confirming a shipment, ask who will physically transport your vehicle, who is responsible for arranging transport, and what insurance applies. Applicable carrier information and shipment terms should be included in the transaction's separate documentation.

Customers should review the applicable order agreement, bill of lading, inspection report, and carrier insurance documentation. This website page does not change any rights or responsibilities imposed by applicable transportation law.

Customer responsibilities

Provide accurate pickup and delivery details, vehicle year, make, model, condition and accessibility information, and notify the transport team of changes. Remove prohibited or unsecured items, disclose inoperable status and special loading needs, and follow the carrier's reasonable preparation instructions.

At pickup and delivery, inspect the vehicle and document its condition, including any apparent damage, on the appropriate paperwork. Keep copies of communications and shipment documents.

Payments, changes and claims

Any deposit, cancellation, rescheduling, refund, and payment policy should be provided in the specific written order or carrier agreement before you authorize a transaction. This general website page does not establish a universal refund entitlement or cancellation fee.

If a shipment is delayed, damaged, or disputed, contact the transport team promptly and follow the notice and documentation procedures provided for your shipment. Any rights under applicable law remain unaffected.

User submissions and ownership

You retain any ownership rights you have in your original photographs, comments, testimonials and other materials you voluntarily submit. You authorize us to use submitted material only as reasonably necessary to handle your request, coordinate services, and respond to you.

We do not receive permission to publish your photograph or testimonial for marketing merely because you submitted a quote. Any public promotional use should be separately authorized. Do not submit unlawful content, material you do not have permission to share, or another person's sensitive information without authorization.

Website content and permitted use

The website's design, original written materials, logos, and service descriptions are provided for informational purposes. You may view and share links for legitimate personal or business inquiries, but may not impersonate the business, misuse forms, interfere with its operation, or republish protected materials without authorization.

Privacy and inquiries

How contact, quote, vehicle and route information is handled is explained in our Privacy Policy. For a copy of your submitted quote information or a correction request, contact the business using the details below.

Disagreements and applicable agreements

Contact us about a website or quote-related concern so it can be reviewed. Any dispute resolution, jurisdiction, or arbitration requirement for an actual shipment depends on applicable law and any separate agreement you validly accept. This website notice does not itself require private arbitration or waive statutory rights.

Contact

Questions about these website terms or a specific order? Email dispatch@carshippingofamerica.com or call 1-866-589-4866.

Read our Privacy Policy